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Delivery & Returns
Free Delivery
United Kingdom - Free standard shipping on orders over £95.
United States - Free standard shipping on orders over £95.
Canada - Free standard shipping on orders over £120.
Europe - Free standard shipping on orders over £120 to Belgium, France, Germany, Guernsey, Ireland, Jersey, Luxembourg, Monaco and the Netherlands.
Please note, standard shipping is applied to all free delivery options above. If you require a faster service, please upgrade to a different option at checkout, all of which have been outlined below. Please also note, all orders are now dispatched from our UK base only so some customs charges may be applicable depending on your location.
Worldwide shipping
We ship worldwide to all countries. Flat rate shipping costs will be presented to you at checkout depending on your shipping zone.
Our location in the United Kingdom mean that Silq Rose is able to offer worldwide shipping with competitive shipping costs.
Shipping options & time frames
- Standard, starting from £4 - Domestic 2-4 working days, World 4-8 working days
- Priority, starting from £6 - Domestic next weekday, World 3-4 working days to cities
- Express, starting from £10 - Fastest service, with optional Saturday delivery where possible
If you have a specific preference to have your order arrive by a certain time or date, please specify this in your notes and we will endeavour to fulfil it as much as possible, although this cannot be guaranteed.
Please note that our shipping times are applicable once your order has been dispatched. All orders from the UK & the rest of the world, placed before 12:30 Local time, will be dispatched on the same day. Any orders placed afterwards will be dispatched the next day.
In some cases (with the exception of our UK customers) you may be contacted by the Customs Department in your country of residence, in order to pay a Duty and Vat fee; the sum of which is dictated by the laws and regulations of where you live, order quantity as well as the value per item. Silq Rose are not liable to reimburse/take responsibility for paying the costs of any Duty and Vat charges.
Please contact customercare@silqrose.com for further information.
Item Availability
If an item is available, you will be presented with the option to add this item to your cart. Please note that item availability is presented to you based on your I.P address therefore, we strongly advise against the use of VPN's whilst browsing the site.
Returns & Refunds
Silq Rose places customer satisfaction in very high regard, and we want you to be pleased with your purchase. However, in the event that you wish to return part of your order, you may return your goods within a window of 28 days from receiving your items, on the condition that, all items are returned in their original packaging as unworn, undamaged, unwashed and do not display any defects. Additionally, items must all have fabric labels and swing tags intact; a refund will be processed accordingly thereafter. Any requests outside of the 28 day window will unfortunately be rejected.
Requesting a return
Important Note
Please note; Silq Rose does not yet offer free returns. Return postage charges are non-refundable unless your order has been deemed faulty or incorrect.