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United Kingdom - Free standard shipping on orders over £50. We ship from our UK location to provide you with the lowest shipping rates available in addition to zero customs being applied.
United States - Free standard shipping on orders over £50. We ship from our USA location to provide you with the lowest shipping rates available in addition to zero customs being applied.
Canada - Free standard shipping on orders over £100. We will ship from the most cost effective location.
Europe - Free standard shipping on orders over £70 to Belgium, France, Germany, Guernsey, Ireland, Jersey, Luxembourg, Monaco and the Netherlands. We will ship from the most cost effective location.
Please note, standard shipping is applied to all free delivery options above. If you require a faster service, please upgrade to a different option at checkout, all of which have been outlined below.
We ship worldwide to all countries. Flat rate shipping costs will be presented to you at checkout depending on your shipping zone.
Our locations in both the United States and the United Kingdom mean that Silq Rose are able to offer worldwide shipping with reduced shipping costs.
Shipping options & time frames
- Economy - Normally the slowest, by land or sea
- Standard - Domestic 1-3 working days, World 3-7 working days
- Priority - Domestic next weekday, World 2-3 working days to cities
- Express - Fastest service, with optional Saturday delivery where possible
If you have a specific preference to have your order arrive by a certain time or date, please specify this in your notes and we will endeavour to fulfil it as much as possible, although this cannot be guaranteed.
In some cases (with the exception of our UK and US customers) you may be contacted by the Customs Department in your country of residence, in order to pay a Duty and Vat fee; the sum of which is dictated by the laws and regulations of where you live, order quantity as well as the value per item. Silq Rose are not liable to reimburse/take responsibility for paying the costs of any Duty and Vat charges.
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Returns & Refunds
Silq Rose places customer satisfaction in very high regard, and we want you to be pleased with your purchase. However, in the event that you wish to return part of your order, you may return your goods within a window of 28 days from receiving your items, on the condition that, all items are returned as unworn, undamaged, unwashed and do not display any defects. Additionally, items must all have fabric labels and swing tags intact; a refund will be processed accordingly thereafter. Any requests outside of the 28 day window will unfortunately be rejected.
Requesting a return
Please note; return postage charges are non-refundable unless your order is faulty or incorrect.